Manager Effectiveness · Employee Insight · Organisational Intelligence
Inside every organisation is a wealth of honest, specific feedback about management quality — held by the people closest to it. BAT gives HR leaders at organisations like Guide Dogs a structured, dignified way to surface that insight and put it to work.
Five minutes. Fifty questions. Transformative clarity.
Most organisations invest significantly in hiring, developing, and retaining managers — and yet the quality of day-to-day management often remains invisible to HR. Annual engagement surveys offer broad signals, but rarely the specificity needed to act. Exit interviews arrive too late.
The result: managers who could be better remain unaware of where they're falling short. Their direct reports disengage quietly. The talent and culture you've worked hard to build erodes in ways that are difficult to trace.
For an organisation like Guide Dogs — where every employee is connected to a deeply purposeful mission — that erosion carries a particular cost. Motivated people led by managers who don't fully understand their impact is a missed opportunity no HR team can afford to ignore.
The quality of management is the single biggest variable in whether an employee stays, strives, or leaves.
— A consistent finding across workforce research
The Behaviour Awareness Tool is a structured 360-style feedback platform built specifically for frontline and mid-level managers. It replaces guesswork with evidence — giving every manager a clear, personalised picture of how they are experienced by their team.
Deployed across your 2,000-person organisation, BAT gives HR leadership the aggregate intelligence to understand management quality at every level, and the tools to act on it.
50 anonymised questions sent to direct reports. Completed in under five minutes. No login required.
Responses mapped to the 10 Great Boss Building Blocks™ competency model, with question-level drill-down available.
Each manager receives a personalised PDF: strengths, development areas, practical guidance, and next-step tips.
HR receives aggregate data across all managers — by team, department, or division. A strategic intelligence layer.
Every BAT question maps to one of ten evidence-based management competencies. Together, they form a complete picture of what great leadership looks like in practice — not in theory.
The Great Boss Building Block™ Model was developed by Debra & Ken Corey through decades of senior HR and leadership practice. It is grounded in real-world management behaviours, not ideals — making feedback actionable from day one.
When managers understand how they're truly experienced, they don't just improve. They transform the people around them.
The Behaviour Awareness Tool · Great Boss Building Block™ Model
BAT isn't just a development tool for managers. It is an intelligence platform for HR. The executive summary gives you a clear, data-driven picture of management quality across your entire organisation — segmented however you need it.
For Guide Dogs' HR and L&D team, this means moving from reactive to proactive: identifying where leadership support is most needed before issues surface in engagement scores or resignation figures.
BAT gave us insight we simply didn't have before. Our managers were surprised — not defensive — and that made all the difference. Within a quarter, we saw a measurable shift in how teams were talking about their line managers.
HR Director · UK Professional Services Organisation
(Testimonial representative of client outcomes — specific attribution available on request)
We'd welcome the opportunity to walk you through BAT, share how it's been applied in comparable organisations, and explore how it fits with your current people strategy. No obligation — just a straight conversation.
Debra & Ken Corey
Step It Up HR / DebCo HR Ltd
+44 7595 535527