For Guide Dogs × Step It Up HR
BUILD
BETTER
LEADERS
BLOCK
BY
BLOCK
For Guide Dogs. For the 2,000+ people who depend on great leadership every single day. The BAT platform gives every manager the self-awareness they need — and gives HR the intelligence to build a leadership culture that lasts.
Scroll to build
01
The problem

When Leadership
Blocks Are Missing

!
Blind Spots at Scale

With 2,000 employees and dozens of managers, leadership blind spots multiply silently. One underperforming manager affects every person in their team — and you can't fix what you can't see.

?
No Shared Language

Without a consistent framework, "leadership" means something different to every manager. Great Boss behaviours become subjective, inconsistent, and almost impossible to develop at scale.

Mission Risk

At Guide Dogs, every role exists to serve people who depend on you. When leadership falters, it doesn't just affect engagement scores — it affects the quality of care and service your charity delivers.

BAT gives every manager a mirror — and gives HR a map of the whole building.

02
The process

How BAT
Gets Built

Step 01 — Survey
50
Questions. 5 Minutes.

A 50-question anonymous survey, completed by each manager's direct reports. Fast, focused, and built around real boss behaviours — not generic HR metrics.

Anonymous & confidential
Step 02 — Map
10
Competency Building Blocks

Every question maps to one of the 10 Great Boss Building Block™ competencies — giving structure, comparability, and a shared language across your whole organisation.

Powered by the Great Boss Model™
Step 03 — Reveal
Personalised Results

Each manager receives a personalised PDF report: strengths, development areas, and question-level feedback — with guidance and practical tips built in.

PDF report + drill-down data
Step 04 — Command
HR Executive View

HR gets an executive summary with aggregate data across all managers — patterns, hotspots, and a strategic view of leadership health across Guide Dogs.

Org-wide intelligence
03
The framework

The 10 Great Boss
Building Blocks™

Every survey question maps to one of these 10 competencies. Together, they form a complete picture of what great leadership looks like — and a common language for development across your whole organisation.

01
Communication & Listening
02
Trust & Integrity
03
Motivation & Inspiration
04
Recognition & Appreciation
05
Coaching & Development
06
Accountability & Standards
07
Collaboration & Teamwork
08
Empowerment & Autonomy
09
Wellbeing & Support
10
Vision & Direction

10 competencies · 50 questions · 1 complete picture

04
HR Intelligence

The Full Picture.
Org-Wide.

Manager-Level Reports

Every manager receives their own private, personalised report — strengths to leverage, development areas to address, and drill-down to individual question responses. Growth starts with self-awareness.

Confidential & personalised
Aggregate HR Dashboard

HR gets the 30,000-foot view: aggregate scores across all Building Blocks, patterns by team or department, and the intelligence to target development where it's needed most across Guide Dogs.

Org-wide strategic view
Leadership Culture Baseline

Run BAT once and you have a baseline. Run it again and you can measure change. For an organisation of 2,000+, that's the ability to track leadership culture as a strategic metric — not a gut feeling.

Measurable & repeatable
Anonymity Drives Truth

Because the survey is fully anonymous, people tell the truth. That means the data is real — not skewed by fear of repercussion. Real data means real development opportunities for every manager.

Anonymous by design
2,000+
Employees at Guide Dogs. Every one of them deserves a great boss.
BAT helps you build the leadership culture to make that possible.
05
In their words

What Leaders
Are Saying

[TESTIMONIAL PLACEHOLDER — Guide Dogs pilot quote coming soon]
— Pilot participant, Guide Dogs UK  ·  Quote to be added following initial rollout

Ready to
Start Building?

Call us. Tell us about Guide Dogs. Let's design a rollout that works for your organisation.

Debra Corey
Co-Founder, Step It Up HR
+44 7595 535527
debra@stepituphr.com
Ken Corey
Co-Founder, Step It Up HR
+44 7595 535527
ken@stepituphr.com