For Guide Dogs × Step It Up HR
BUILD
BETTER
LEADERS
BLOCK
BY
BLOCK
For Guide Dogs. For the 2,000+ people who depend on great leadership every single day. The BAT platform gives every manager the self-awareness they need — and gives HR the intelligence to build a leadership culture that lasts.
Scroll to build
01
The problem

When Leadership
Blocks Are Missing

!
Blind Spots at Scale

With 2,000 employees and dozens of managers, leadership blind spots multiply silently. One underperforming manager affects every person in their team — and you can't fix what you can't see.

?
No Shared Language

Without a consistent framework, "leadership" means something different to every manager. Great Boss behaviours become subjective, inconsistent, and almost impossible to develop at scale.

⇅
Mission Risk

At Guide Dogs, every role exists to serve people who depend on you. When leadership falters, it doesn't just affect engagement scores — it affects the quality of care and service your charity delivers.

BAT gives every manager a mirror — and gives HR a map of the whole building.

02
The process

How BAT
Gets Built

Step 01 — Survey
50
Questions. 5 Minutes.

A 50-question anonymous survey, completed by each manager's direct reports. Fast, focused, and built around real boss behaviours — not generic HR metrics.

Anonymous & confidential
Step 02 — Map
10
Competency Building Blocks

Every question maps to one of the 10 Great Boss Building Block™ competencies — giving structure, comparability, and a shared language across your whole organisation.

Powered by the Great Boss Model™
Step 03 — Reveal
●
Personalised Results

Each manager receives a personalised PDF report: strengths, development areas, and question-level feedback — with guidance and practical tips built in.

PDF report + drill-down data
Step 04 — Command
■
HR Executive View

HR gets an executive summary with aggregate data across all managers — patterns, hotspots, and a strategic view of leadership health across Guide Dogs.

Org-wide intelligence
03
The framework

The 10 Great Boss
Building Blocks™

Every survey question maps to one of these 10 competencies. Together, they form a complete picture of what great leadership looks like — and a common language for development across your whole organisation.

01
Communication & Listening
02
Trust & Integrity
03
Motivation & Inspiration
04
Recognition & Appreciation
05
Coaching & Development
06
Accountability & Standards
07
Collaboration & Teamwork
08
Empowerment & Autonomy
09
Wellbeing & Support
10
Vision & Direction

10 competencies · 50 questions · 1 complete picture

04
HR Intelligence

The Full Picture.
Org-Wide.

Manager-Level Reports

Every manager receives their own private, personalised report — strengths to leverage, development areas to address, and drill-down to individual question responses. Growth starts with self-awareness.

Confidential & personalised
Aggregate HR Dashboard

HR gets the 30,000-foot view: aggregate scores across all Building Blocks, patterns by team or department, and the intelligence to target development where it's needed most across Guide Dogs.

Org-wide strategic view
Leadership Culture Baseline

Run BAT once and you have a baseline. Run it again and you can measure change. For an organisation of 2,000+, that's the ability to track leadership culture as a strategic metric — not a gut feeling.

Measurable & repeatable
Anonymity Drives Truth

Because the survey is fully anonymous, people tell the truth. That means the data is real — not skewed by fear of repercussion. Real data means real development opportunities for every manager.

Anonymous by design
2,000+
Employees at Guide Dogs. Every one of them deserves a great boss.
BAT helps you build the leadership culture to make that possible.
05
In their words

What Leaders
Are Saying

“
[TESTIMONIAL PLACEHOLDER — Guide Dogs pilot quote coming soon]
— Pilot participant, Guide Dogs UK  ·  Quote to be added following initial rollout

Ready to
Start Building?

Call us. Tell us about Guide Dogs. Let's design a rollout that works for your organisation.

Debra Corey
Co-Founder, Step It Up HR
+44 7595 535527
debra@stepituphr.com
Ken Corey
Co-Founder, Step It Up HR
+44 7595 535527
ken@stepituphr.com